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SALINITY SUPPORT

Answers without
the runaround.

Start with the job you are trying to do. These answers separate what works now, what is still being proven aboard, and what remains on the roadmap.

01

Start

What Salinity is, what is ready, and what you need before going aboard.

What does Salinity do?

Salinity is an Android boat companion for compatible NMEA 2000 boats. It keeps live readings, trips, maintenance, conditions, safety tools, and private boat records together, then uses clean trip history to learn how your boat normally behaves. It is decision support—not a chartplotter, emergency service, or substitute for the captain.

Can I install it now?

The signed Android preview is being distributed directly while release work continues. Open the Install page to request the current signed preview. There is no iPhone version yet.

02

Connect

NMEA 2000 gateways, engines, chartplotters, sensors, and compatibility.

Will Salinity work with my boat?

NMEA-powered features need Android, a compatible NMEA 2000-to-WiFi gateway, and supported data published on the boat network. Compatibility is based on the exact model, interface, PGNs, and data available—not a brand whitelist. Garmin, Lowrance, Simrad, Raymarine, Furuno, Yamaha, Mercury, Suzuki, Honda, Volvo Penta, and other brands can work when the needed data reaches NMEA 2000.

Does Salinity control anything on the boat?

No. Salinity’s supported gateway path is read-only: it listens to available NMEA 2000 data and has no product feature for sending commands back to the network.

03

Learn

Trip-built normal ranges, idle, reverse, speed groups, and irregular readings.

How does Salinity learn my boat’s normal?

Each clean trip groups direction, speed, engine load, RPM, fuel flow, pressure, temperature, voltage, and other supported readings that happened together. Neutral idle, reverse, and each observed one-MPH forward group remain separate. More clean trips make the boat-specific comparison more confident.

Does it only watch single high or low limits?

No. Reference limits provide an early check, but Salinity is also designed to notice when readings no longer fit the boat’s usual relationship at that direction, speed, and load. Relationship-drift performance is still being proven aboard and must not replace manufacturer alarms.

04

Alerts

Engine, electrical, anchor, depth, tide, phone, and watch notifications.

What can alert me?

Salinity includes local phone notifications and is validating selected engine, electrical, depth, tide-margin, anchor, and safety alerts for the phone and Wear OS companion. Availability depends on the feature status, phone permissions, watch connection, gateway, and data the boat actually publishes.

Can I rely on Salinity in an emergency?

No. Never use Salinity as a life-safety system. Maintain a proper lookout and required equipment, follow official charts and manufacturer alarms, and use VHF/DSC, an EPIRB or PLB, and the appropriate local emergency service when needed.

05

Trips

Tracks, marks, catches, maintenance, files, dashboard records, and synchronization.

Where are my trips and boat records stored?

Core trip and boat records are kept locally for offline use. The website dashboard has private account storage for boats, trips, maintenance, marks, plans, conditions, safety records, and files. Complete two-way app and website synchronization and cloud restore are not yet released, so export records you cannot afford to lose.

Can I plan a trip on the website?

Yes. The Trip Planner offers the same Traditional Salinity Chart, Mapbox Satellite, and Orange Relief views used in the app. It keeps the same center and zoom while switching, uses a half-second hold to place ordered waypoints, and includes undo, editable names, icons and coordinates, NOAA point context, browser drafts, and GPX export. Satellite needs a public Mapbox token until a website-wide token is configured. Never use these reference views or the regional depth estimate as a navigation chart.

06

Tides

Live NOAA station observations, predictions, location search, and important limits.

Is the website tide graph live?

Yes. The Live Tides page requests measured water levels and predictions from NOAA CO-OPS for the selected station. Search a harbor or city, enter a seven-digit NOAA station ID, or allow one-time location access to find the nearest station. Observations and predictions are labeled separately. Coverage is limited to NOAA stations in the United States and its territories, and a nearby station can differ from the exact water around your boat.

07

Credentials

Personal licenses, vessel documents, renewals, permits, and fishing-rule context.

Can Salinity store fishing licenses and boat registration?

The private dashboard can store a credential record and supporting file now. The dedicated credential wallet, expiration workflows, verification states, and location-aware fishing-rules engine remain on the roadmap. A stored image may not replace an official credential, and users must verify licenses, permits, seasons, limits, and closures with the responsible agency.

08

Mechanic

How Mechanic Live is designed to preserve an incident for service work.

What is Mechanic Live?

Mechanic Live is a roadmap design for preserving the exact time, lead-up, and recorded system state around an irregularity. The owner could share that evidence with a mechanic before a visit. It records context; it does not prove the cause, authorize a repair, or replace manufacturer diagnostics.

09

Account

Sign-in, devices, Family Pro invitations, privacy, and account help.

How many phones can use one account?

The account model allows one active Android phone per individual account. A paired watch follows that phone and does not use another phone slot. Server-side device binding is built, but full enforcement waits for the signed Android request and integrity rollout.

How does Family Pro work?

Family Pro is designed for one owner plus up to three invited adult members. Each person uses a separate account and settings. The owner shares a private, expiring invitation link; members do not share the owner’s password.

Can I sign in with Google?

Email and password are the current account path. Google sign-in is shown in the preview interface but will not work until the Google provider is enabled and its production redirect configuration is verified.

10

Plans

Free, Pro, Family Pro, billing intervals, and current purchase status.

What plans will Salinity offer?

The website presents Free, Individual Pro, and Family Pro planning with monthly, three-month, and annual intervals. The final Free-versus-Pro feature split is still being decided, and live checkout must remain unavailable until Stripe prices, webhooks, taxes, refunds, and entitlement changes are verified end to end.

11

Privacy

What the assistant sees, what remains private, and how to contact a person.

What does this support assistant receive?

The assistant receives only the messages you type and a short portion of this chat. Do not enter passwords, payment-card details, precise location, medical information, private boat records, or emergency details. When AI mode is enabled, that text is sent through Salinity’s server to its configured AI service provider for an answer.

How do I reach a person?

Email hello@salinity.live from the address on your account. Include a short description, app version, phone model, gateway model, and what you already tried. Never email a password or complete payment-card number.

STILL STUCK?

Send the useful details once.

Email from the address on your account. Include the app version, phone model, gateway model, what you were trying to do, and what happened. Do not include a password, full card number, precise location, or private boat record.

Email Salinity